Privacy Policy

VYRO — Built for Him

Last updated: 23 October 2026

At VYRO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our online store or make a purchase.

By using our website, you acknowledge that you have been informed about the practices described in this policy.

1. Information We Collect

When you browse our store, place an order, or contact us, we may collect certain personal information.

This may include:

• Personal details: Your name, email address, and telephone number.

• Shipping and billing information: Your delivery address, billing address, and order details.

• Order information: Products purchased, transaction amounts, and order history.

• Payment information: Payment status, transaction references, and limited payment details provided by our payment processors.

• Technical information: IP address, browser type, device information, and website activity.

• Communication details: Information you provide when contacting our customer support team.

We only collect information necessary for operating our store, providing our services, and fulfilling applicable legal obligations.

2. How We Use Your Information

We use personal information for the following purposes:

• Processing and fulfilling orders.

• Arranging shipping and delivery.

• Processing payments and refunds.

• Sending order confirmations and delivery updates.

• Responding to customer questions and support requests.

• Preventing fraud and protecting our website.

• Maintaining and improving the functionality of our store.

• Complying with applicable tax, accounting, and legal requirements.

• Sending promotional communications where permitted by law.

We do not use your personal information for purposes incompatible with those described in this policy.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal information where we have an appropriate legal basis.

These may include:

Contractual necessity: To process orders, deliver products, and provide customer support relating to purchases.

Legal obligations: To comply with applicable accounting, tax, and consumer protection requirements.

Legitimate interests: To maintain website security, prevent fraud, and manage our business, where those interests are not overridden by your rights.

Consent: Where required, for optional marketing communications, non-essential cookies, and certain analytics or advertising activities.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Payments & Security

Payments are processed through the payment methods and providers available at checkout.

Our payment providers may process the information necessary to complete and verify transactions.

VYRO does not intentionally store complete payment card numbers or card security codes on its own systems.

We use appropriate technical and organizational measures to help protect personal information against unauthorized access, loss, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our store.

These may include:

• Payment processors to securely process transactions.

• Shipping and delivery providers to deliver orders.

• Website hosting and e-commerce providers to operate our online store.

• IT and security providers to maintain and protect our website.

• Accounting and professional service providers where necessary to meet legal obligations.

We share only the information reasonably necessary for the relevant service.

We do not sell customer personal information to third parties.

We may also disclose information where required by law or a valid legal request.

6. Cookies & Analytics

Our website may use cookies and similar technologies to provide essential functionality and improve the shopping experience.

These technologies may be used to:

• Remember shopping cart contents.

• Maintain secure checkout sessions.

• Save selected website preferences.

• Understand website performance and visitor activity.

• Support advertising and marketing where applicable.

Strictly necessary cookies may be used without consent where legally permitted.

Non-essential cookies, including certain analytics and advertising cookies, will only be used where the required consent has been obtained.

You can manage your cookie preferences through the cookie controls available on our website, where applicable.

7. Marketing Communications

If you subscribe to our marketing communications or otherwise lawfully agree to receive promotional emails, we may send you information about new products, special offers, and updates from VYRO.

You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us at vyrosupport1@gmail.com.

We will respect your marketing preferences and applicable data protection requirements.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy.

Retention periods depend on the type of information and applicable legal requirements.

For example:

• Order and transaction records may be retained to meet accounting and tax obligations.

• Customer communications may be retained as necessary to resolve inquiries or disputes.

• Marketing information is retained until consent is withdrawn or another applicable retention limit is reached.

• Technical and security records are retained for periods appropriate to their purpose.

When information is no longer needed, we will delete or anonymize it, unless continued retention is legally required.

9. Your Privacy Rights

Under the GDPR, you may have the right to:

• Access: Request a copy of your personal information.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your information where applicable.

• Restriction: Request that we limit certain processing activities.

• Data portability: Receive certain information in a structured, commonly used format.

• Objection: Object to certain processing, including direct marketing.

• Withdrawal of consent: Withdraw consent where processing is based on consent.

Some rights are subject to legal conditions and exceptions.

To exercise your rights, contact vyrosupport1@gmail.com.

We will respond within the time limits required by applicable data protection law, generally within one month.

You also have the right to lodge a complaint with a competent data protection supervisory authority, including the Slovenian Information Commissioner.

10. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where such transfers occur, we will ensure that an appropriate legal transfer mechanism or safeguard is in place, as required by the GDPR.

These may include adequacy decisions or approved contractual safeguards.

11. Children's Privacy

Our online store is intended for general audiences and is not specifically directed at children.

We do not knowingly collect children's personal information for marketing purposes without an appropriate legal basis or any consent required by applicable law.

If you believe a child has provided personal information improperly, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third-party websites.

We encourage customers to review the privacy policies of those services before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or data processing practices.

The latest version will be published on our online store with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before making material changes to processing activities.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

VYRO — Built for Him

Email: vyrosupport1@gmail.com